Frequently Asked Questions
Answers to BillGO Exchange's most frequently asked questions.
How to Process a BillGO Exchange Payment
Did you receive your first payment through BillGO Exchange? Here's what to expect!
Security Best Practices
Our best practices when it comes to setting up multi-factor authentication (MFA) for your BillGO Exchange account.
How to Add a Secondary Contact
Going on vacation or need an extra set of eyes? Add your accounts receivable co-workers to your company's account!
How to Set Up Multi-Factor Authentication (MFA)
Make sure your account is secure as possible by setting up your preferred method of MFA.
How to Sync Account Number Format
In order to provide you with the accurate payments, we ask that you add your account number format to your business profile.
How to Update Your Biller Profile
How to add payment addresses, enter additional business names, and set your account number format.
How to See When Your Payments Expire
Using the "Expires Today" filter, you can see which payments require your immediate attention.
Why Multi-Factor Authentication is Critical to Your Business
BillGO Account Director Nick Zambole shares the benefits of using MFA within the BillGO Exchange portal.
Momentum Makers: Enhancing Customer Experiences - and the Bottom Line
Momentum Makers: Driving Greater Workflow and Cashflow Efficiencies
Momentum Makers: A Gamechanger for Payments Processing
Momentum Makers: Keeping Check Fraud at Bay the Easiest, Most Secure Way
Momentum Makers: Tackling Accounts Receivable with Greater Speed, Ease and Security