If you are a merchant receiving expedited payments through BillGO Exchange, please contact the Exchange Support Team:
- Phone: +1 (800) 941-8997
- Email: exchangesupport@billgo.com
If you are a bank bill pay customer, BillGO no longer offers its bank bill pay solution. For any payment inquiries, please contact your bank. For any legal requests related to previous payments made by BillGO, please contact the Payment Inquiry Team:
- Phone: +1 (800) 457-3682
- Email: payment-inquiries@billgo.com
Looking to reach out to one of our People Ops team members?
Hey there, awesome human! Complete our nifty web form choosing from one of the options within the drop-down menu. Be sure to then include your deets and what's on your mind before you click the snazzy “submit” button. The more details, the better!
Oh, and a little tip: no need to fill out the form again if you don’t hear back from us immediately – otherwise it might slow down the fun! We promise to get back to you within 2-3 business days. We're on it and appreciate your patience. Cheers to teamwork!
You may also give us a jingle at 970-233-3390, but you will likely get our voicemail as we are busy making magic happen on behalf of our employees. However, if you leave us a voicemail, we promise to get back with you in that same 2-3 business day time frame.
Lastly, if no one told you this today, you’re amazing and we hope you have a spectacular day!
Need to verify employment or income?
Good news: you don't need us. BillGO uses The Work Number® from Equifax, which is on the clock 24 hours a day, seven days a week and never once asks to take a long weekend. No forms, no signed authorizations to chase down, no waiting on a human to get back from lunch.
If you're a verifier
Head to theworknumber.com/verifiers or call 800-367-5690, search for BillGO and you're off. Bring the employee's Social Security number. No employer code needed, so you can skip that field. Standard rules apply: you'll need to be credentialed with a permissible purpose under the Fair Credit Reporting Act, and for income you'll certify you have the employee's consent (which you almost certainly collected when they signed your application).
If you're a current or former BillGO employee
Point your lender, landlord or screener to the info above and go back to your day. That's usually the whole job. In the rare case someone insists on a salary key, grab a single-use one at employees.theworknumber.com or by calling 800-367-2884. While you're there you can also pull your free employment data report to see who's been checking on you, fix anything that looks wrong or freeze the whole thing.
If you're a social services agency
theworknumber.com or 800-660-3399 will get you sorted.
Still stuck?
If your situation is genuinely unusual and The Work Number can't help, complete the form below and we'll take a look.
If you have questions or concerns related to BillGO MT, Inc. please call: +1 (888) 535-5205
BillGO MT, Inc. (NMLS #2005089) is a wholly-owned subsidiary of BillGO, Inc.
