Behind every well-run healthcare practice is someone ensuring payments are processed accurately and patients aren't burdened by financial complexity. At Penninsula Dermatology Skin Cancer Surgery Center, that person is Katrina Mason, CPC, Billing and Insurance Manager -- and a winner of BillGO's You AR Awesome Awards.
Katrina was nominated by a member of her own team, who shared a video highlighting her leadership, deep accounts receivable knowledge, and unwavering support. As a supervisor and mentor, Katrina is known for being approachable, dependable and always ready with solutions that keep the billing department moving forward.
Managing Healthcare Accounts Receivable With Precision and Care
With six years at Peninsula Dermatology, Katrina oversees billing and insurance while serving as the super-user for the practice’s EMR and electronic systems. She’s the all-around go-to person in the office—so much so that her team affectionately calls her the “momo,” because she’s a little bit of everything.
In healthcare AR, accuracy and efficiency are critical. Katrina’s role requires balancing complex payment workflows, insurance processes and patient billing—while ensuring patients aren’t overwhelmed by the financial side of their care. Her personal mission is to make payments as easy as possible so patients can focus on their health, not their bills.
Simplifying Payment Processing With BillGO Exchange
BillGO Exchange helps Katrina and her team reduce paper checks, accelerate payments and streamline reconciliation. Instead of juggling manual processes, Katrina can rely on timely notifications and clear remittance information to keep accounts receivable running smoothly.
As Katrina shared:
“BillGO is really simple and easy. I get an email, go in to retrieve my payments, post the payment, make sure everything is reconciled, and send our patients their receipt—and they’re good to go!”
That simplicity doesn’t just benefit Katrina—it empowers her entire team. In the nomination video, her colleague shared that whenever questions come up, Katrina’s answer is consistent: “We use BillGO.” Faster payments and fewer paper checks have become part of the department’s everyday workflow.
The Human Impact Behind Every Healthcare Payment
What Katrina loves most about her job is the people—both her team and the patients they serve. By simplifying healthcare payment processing, she helps remove stress from an already challenging experience and ensures patients can focus on healing.
Watch the video below to hear directly from Katrina’s colleague about why she’s such a trusted leader and why she’s so deserving of the You AR Awesome Award.
We’re proud to celebrate Katrina as a You AR Awesome Award winner and grateful to support Peninsula Dermatology with BillGO Exchange. Her story shows how thoughtful accounts receivable workflows can make a real difference—for teams and patients alike.
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